Privacy policy

PRIVACY POLICY

Last Updated: August 31, 2026

MORGVN respects your privacy. This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit our website, communicate with us, purchase jewelry or services, or otherwise interact with MORGVN.

Our online store is powered by Shopify, which processes certain personal information in connection with providing our ecommerce services.

INFORMATION WE COLLECT

Depending on how you interact with MORGVN, we may collect:

• Contact information, including your name, email address, telephone number, billing address, and shipping address.

• Order and transaction information, including products purchased, order history, transaction amounts, shipping information, and related records.

• Payment-related information. Payment card and other payment information is generally processed by Shopify, payment processors, financial institutions, or other payment providers rather than stored directly by MORGVN.

• Account information if you create or use a customer account.

• Communications you send to us, including emails, inquiries, custom-project communications, reviews, and customer-service correspondence.

• Information relating to custom or private-client projects, including design preferences, sizing information, jewelry specifications, photographs, gemstone information, and information about client-supplied or heirloom jewelry when relevant to the requested service.

• Device and usage information, such as IP address, browser type, device information, pages viewed, interactions with our website, and similar technical information.

• Fraud-prevention and transaction-verification information used to assess the legitimacy and security of an order.

HOW WE COLLECT INFORMATION

We may collect personal information:

• Directly from you when you place an order, contact us, submit information, or engage us for a service.

• Automatically through cookies and similar technologies when you use our website.

• From Shopify and service providers that assist us in operating our store.

• From payment processors, financial institutions, fraud-prevention providers, shipping carriers, or other parties involved in processing or verifying a transaction.

• From other lawful sources where appropriate.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Process, accept, fulfill, ship, and administer orders.

• Process payments, refunds, and other transactions.

• Communicate with you regarding orders, inquiries, repairs, custom projects, and customer service.

• Verify payment information, billing information, shipping information, purchasers, recipients, and other transaction details.

• Detect, investigate, prevent, and respond to fraud, unauthorized transactions, suspicious activity, security incidents, and other misuse.

• Protect MORGVN, our customers, our website, and our service providers.

• Provide custom-design, sourcing, repair, alteration, appraisal-related coordination, or other requested jewelry services.

• Maintain business, transaction, customer-service, tax, accounting, insurance, and other records.

• Personalize and improve our website, products, services, and customer experience.

• Conduct analytics and understand how our website is used.

• Send marketing communications where permitted by law and in accordance with your preferences.

• Comply with legal obligations, enforce our agreements, resolve disputes, and establish or defend legal claims.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information when reasonably necessary to operate our business, including to:

• Shopify and ecommerce service providers.

• Payment processors, banks, financial institutions, and payment services.

• Fraud-prevention, transaction-verification, cybersecurity, and security providers.

• Shipping carriers, insurers, fulfillment providers, and logistics providers.

• Email, analytics, advertising, marketing, website, and technology providers.

• Professional advisers such as attorneys, accountants, insurers, and consultants.

• Government authorities, regulators, law enforcement, courts, or other parties when required or permitted by law.

• Parties involved in an actual or proposed business transaction, such as a merger, financing, reorganization, sale, or transfer of assets.

We do not disclose personal information merely because an unrelated third party requests it.

SHOPIFY

Our store is hosted and powered by Shopify.

Shopify processes personal information in connection with your use of our store and may process information according to its own privacy practices and the settings applicable to our store and your jurisdiction.

Shopify may provide technologies related to ecommerce functionality, analytics, personalization, advertising, security, fraud prevention, and other services.

COOKIES & SIMILAR TECHNOLOGIES

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand website usage, provide functionality, improve services, prevent fraud, and support marketing or advertising where permitted.

Depending on your location, you may be provided with tools to manage cookie preferences or opt out of certain uses or disclosures of personal information.

MARKETING COMMUNICATIONS

If you choose to receive marketing communications from MORGVN, we may send you information about products, services, events, or other updates.

You may unsubscribe from marketing emails using the unsubscribe mechanism included in those communications.

Opting out of marketing does not prevent us from sending transactional or service-related communications concerning an order, custom project, repair, or other existing relationship.

BEHAVIORAL ADVERTISING & PRIVACY CHOICES

We may use Shopify or other service providers to help measure advertising performance, understand customer interactions, or provide advertising or personalization.

Depending on where you reside, applicable law may provide rights concerning certain uses or disclosures of personal information for targeted advertising, sharing, or similar purposes.

Where required, MORGVN or Shopify may provide an opt-out mechanism or other privacy controls.

DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain transaction and business records, provide services, comply with legal, tax, accounting, and insurance obligations, resolve disputes, prevent fraud, and enforce agreements.

Retention periods vary depending on the nature of the information and our legal and business obligations.

SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

PRIVACY RIGHTS

Depending on where you reside, you may have certain rights regarding your personal information, which may include rights to request access, correction, deletion, or a copy of certain personal information, or to opt out of certain processing.

Some rights are subject to exceptions and limitations under applicable law.

We may need to verify your identity before processing certain privacy requests.

You will not be discriminated against for exercising privacy rights provided by applicable law.

CHILDREN

Our products and services are not directed toward children, and we do not knowingly collect personal information from children in circumstances prohibited by applicable law.

INTERNATIONAL DATA TRANSFERS

MORGVN and our service providers may process personal information in the United States and other countries.

When personal information is transferred internationally, it may be subject to the laws of the jurisdiction in which it is processed.

THIRD-PARTY WEBSITES & SERVICES

Our website may contain links to third-party websites or integrate with third-party services.

MORGVN is not responsible for the privacy, security, or content practices of independent third parties. We encourage you to review their privacy policies before providing information to them.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or legal obligations.

The current version will be posted on our website with the date of the most recent update.

CONTACT & PRIVACY REQUESTS

For questions about this Privacy Policy or to submit a privacy request, please contact: info@morgvn.com